Director of Administration- NYC

Up to $350,000 DOE with incredible benefits

Hybrid work model of 3 days in the office in NYC and 2 days remote

 This award-winning international law firm with offices in all major business centers worldwide seeks an experienced Director of Administration who loves working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness, and adaptability.

The Director of Administration is the senior non-attorney leader within the NYC office.

You are strategic and responsible for partnering with the Chief Administrative Officer (US) (“CAO”) and the Office Managing Partner (“OMP”) to set and drive towards a vision and culture that enables the objectives of the office.  This role oversees all administrative functions within the NYC office, including secretarial services, facilities, library, records, and paralegal support.  This role also partners with centralized Business Services functions, including Finance, Business Development and Marketing, Business Intake, Docket, Information Technology, and Human Resources to ensure aligned delivery.

Responsibilities

• Works closely with the CAO and Office Managing Partners to strengthen office culture through regular office-wide communications, programs, and events.
• Instills strong client service ethics across all Business Services departments and onsite outsourced service providers.
• Promotes a strategy of growth and increases the firm’s market visibility.
• Participates in the development, communication, and administration of legal and non-legal policies and programs.
• Provides regular management reports and analysis to the CAO & Office Managing Partner as to the operations and needs of the office.

Office Administration 

• Develops and oversees the implementation of administrative policies and strategic plans to achieve organizational goals.
• Identifies and establishes new ways to improve office efficiencies and processes, including technology innovation.
• Coordinates with functional national leaders to ensure the office receives the necessary support (IT, HR, Marketing) required to drive its strategic objectives; provides local facilities and office services support for teams in these functions.
• Develops and monitor the office’s annual operating and capital budgets in partnership with the Office Managing Partner and the Chief Administrative Officer.
• Oversees outsourced service providers; duplicating, mailroom, record center, and food services.

People and Engagement

• Works closely with CAO, Office Managing Partners, Practice Leaders, and Business Services leaders across the firm to ensure smooth onboarding and integration of lateral hires.
• Promotes talent engagement in the office through development, collaboration, and serving as a conduit for two-way feedback and dialogue.
• Works closely with Human Resources to enable the hiring, onboarding, development, and management of employees in the office. 

Risk Management

• Ensures compliance with the firm’s risk management policies.
• Develops and maintains the office’s business continuity plans.

 Workplace

• Works closely with the OMP, CAO, COO, and Global Managing partner on leasing, workplace design, and optimizing the use of our space over time.
• Performs other duties and special projects as assigned or required to meet firm goals and objectives.

Education/Training/Certifications:      

• A Bachelor’s degree in a related field or an equivalent combination of education and experience may be considered in place of the degree when the experience is directly related to the job’s functions.
• MBA or equivalent a plus.

Professional Experience:

• A minimum of 10 years of experience as an office administrator, executive director, or senior-level operational manager, preferably in a large international law firm or other professional services environment with multiple departmental responsibilities
• Sensitivity to the complexities of a law firm
• Solid understanding of law firm structure and management from financial, operational, and personnel perspectives
• Outstanding relationship and team-building skills, with the ability to motivate, assess talent, and discipline effectively
• Solutions-oriented with the ability to address problems by gathering relevant information, formulating alternatives, and building consensus around decisions
• Excellent judgment and business acumen

Management Accountabilities:

• Manages processes for direct reports in regards to performance appraisals, annual compensation, goal setting, and performance counseling
• Demonstrated leadership and supervisory experience
• Operational budget analysis and recommendations
• Analyzes staffing levels and participation in the recruitment process
• Able to determine and implement change processes to improve workflow efficiencies
• Process and service-oriented with solid leadership and project management skills
• Able to set priorities and delegate in an efficient manner 

They offer an excellent salary of up to $350,000 based on education, skills, and years of experience. Comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous vacation and personal/sick plan, discretionary bonus, and opportunities for professional development and growth.

Please email your resume to bjsteffan@steffanco.com or call Brian Steffan at 703.944.5697